Here at Soyang we pride ourselves in offering an in-house team of technical experts who are on hand to help with any hardware or media support you require. We have many years of experience in installing, repairing, and maintaining wide format inkjet printers and over the years our reputation has grown to allow us to be recognised as an official support and repair centre brands such as Mimaki, Agfa and Ricoh. Alongside this, we are able to offer technical advice on how to get the best possible results from our materials form printing and profiles all the way up to finishing and application.
Each package ensures you will always benefit from having a fully trained engineer available so you can concentrate on maximising your investment and giving your customers the service, they deserve.
All our extended warranties include the following key benefits:
- One Year Agreement.
- Parts and Labour
- Original OEM Parts.
- Unlimited Telephone/Email/Remote Support.
- Highest priority response above all other support levels.
- Free Firmware and Software updates.
- Remote Asset Management via QR Code.